You have Questions? We've got answers.
Listed here are some of our most frequently asked questions. Feel free to explore & if there is something not answered here, tap on the Contact button!
1
What is LimeLight?
LimeLight is the performing arts industry's newest, most diverse hub. A mobile app where acting coaches, audition coaches, headshot photographers, dance teachers, etc. can list sessions and performers can sign up. A full suite of tools including scheduling, messaging, and payment processing.
2
What is a Lime?
A Lime is a performer that is looking to land their next role, expand their network, find new teachers, find new learnings, and most importantly, fine tune their craft.
3
What is a Light?
A Light is an Accompanist, Acting Coach, Audition Coach, Audition Readers, Audition Reel Editor, Career Coach, Dance Teacher, Dialect Coach, Intimacy Coach, Meditation Coach/ Personal Trainer, Photographer, Repertoire Coach, Shakespeare Coach, Voice Teacher, Voice Over Coach, Website Design/ Social Media Marketer for performers. Are you not listed here? Email us at support@limelightapp.com
4
How do I know if I am a Lime or a Light?
If you’re a performer wanting to learn, stick to being a Lime. But if you’re a Coach, Teacher, Photographer (anyone on our Light list) anyone who wants to give a session. Lights can also take sessions as well.
5
Is my financial info safe with LimeLight?
Yes! LimeLight uses Stripe for all financial transactions. Also, Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they use the best-in-class security tools and practices to maintain a high level of security at Stripe. Please feel free to read more about payment security on Stripe here.
6
How redeeming points helps pay for your future session.
Actors have tons of expenses such as classes, audition fees, ring lights, etc. We wanted to give some of the investment you put into yourself, back to you. Every dollar spent on a LimeLight class will earn you 1 point. Every 20 points earned is $1 USD redeemable. You will have the option to apply the points when you're checking out on a class.